Please use the following answers to Frequently Asked Questions to help guide you through Module 2 – Teachscape.
You must first complete the Module 1 Assessment of the Teacher Evaluator course before you can access Teachscape. Since Teachscape is completed on a different website, your Growth Through Learning login information will not work on the Teachscape website, therefore you must submit a request to the Growth Through Learning support team for a Teachscape login. You can either email the support team at webmaster@growththroughlearningillinois.org or call and leave a voicemail at 800-426-9734. You will receive an email from the Teachscape Support Team with your login information once your Teachscape account has been created.
Please use the following documents to get an overview of the program and troubleshoot any potential technical issues:
Teachscape, a Growth Through Learning Illinois partner, is an online learning platform that assists evaluators in developing skills in observing, collecting and analyzing evidence of practice. Teachscape is self-paced and includes 12-15 hours of training content and 2 assessments (stage 1 and stage 2 approximately 3 hours each) including observer training, practice using The Danielson Framework For Teaching (Domains 2 and 3) and detailed rater training on each component with performance level. Teachscape includes extensive scoring practice with 100’s of master scored videos and 2 assessments (stage 1 and stage 2) to train and assess evaluators on providing valid, reliable judgments based on teaching evidence. (See www.teachscape.com).
Log -in questions 1. Where do I get a username/password for Module 2 (FfTPS)?
2. Where do I log in to Module 2? 3. Why don’t I have a Teachscape FfTPS Module 2 account yet, even though some of my colleagues who registered after I did have already received their FfTPS login information? 4. What should I do if I haven’t received my Teachscape FfTPS Module 2 login information despite registering multiple times at the Growth Through Learning website? 5. How can I log in to Module 2 if I received a message from Teachscape stating that I am not in their system? 6. What should I do if my login information for Teachscape Module 2 is not working? 7. What should I do if nothing happens when I try to reset/retrieve my password—if I don’t get any feedback on the page and I don’t receive an email? Technical questions: video related 8. What should I do if I have trouble watching videos on the Teachscape system? For example: it’s taking a long time for my system to load the videos; I am having issues with videos not playing, pausing, playing choppily, and starting; my video keeps spinning and/or I can’t pause the video.
9. What should I do if I have video problems while I am taking my assessment?
10. What should I do if I can’t hear the voices on the video, even with the volume at the maximum level?
Technical questions: non-video 11.What should I do if the “Score” button is not responding and/or kicking me back to the login screen? 12. I am using Internet Explorer and noticed that I am having navigational problems such as trouble scrolling or clicking to next sections. How do I handle this?
13. What should I do if the evidence “Add” button does not respond?
Understanding the FfTPS questions 14. Do I have to complete the training modules in order to be successful on the test?
15. How does master scoring work? Who is involved in master scoring?
16. How were the rationales written for each video?
17.What is the purpose of the exemplar (benchmark/rangefinder) videos in training?
Test design questions 18. What is a passing score? How many do I have to get right? Do I get partial credit for coming close when scoring videos (e.g., I score the component as a 3, but Teachscape says it’s a 2)?
19. Is the waiting period between the first and second attempt at taking the test 24 hours from when someone starts the test or finishes it? How long do I have to wait before I can retake the test? 20. Am I required to type in evidence during the video observation in the assessment, or can I take notes on scrap paper?
21. Since I have heard that there is a high pass rate for the assessment, does this mean most people pass on their first attempt?
22. What happens if I fail a stage twice?
Log-in questions 1. Where do I get a username/password for Module 2 (FfTPS)?
2. Where do I log in to Module 2? https://proficiency.teachscape.com/login 3. Why don’t I have a Teachscape FfTPS Module 2 account yet, even though some of my colleagues who registered after I did have already received their FfTPS login information? Contact webmaster@growththroughlearningillinois.org. They can verify your account and further assist you. 4. What should I do if I haven’t received my Teachscape FfTPS login information despite registering multiple times at the Growth Through Learning website? Registering multiple times can cause a delay in completing your registration. If you have registered multiple times, contact the Support Team at webmaster@growththroughlearningillinois.org or at 1-800-416-9734. The following information will be required to clear up multiple registrations:
State that you have registered multiple times on the system. Provide your first and last name. Provide your preferred email address for the registration.
5. How can I log in to Module 2 if I received a message from Teachscape stating that I am not in their system?
6. What should I do if my login information for Teachscape Module 2 is not working?
7. What should I do if nothing happens when I try to reset/retrieve my password—if I don’t get any feedback on the page and I don’t receive an email?
Technical questions 8. What should I do if I have trouble watching videos on the Teachscape system? For example: it’s taking a long time for my system to load the videos; I am having issues with videos not playing, pausing, playing choppily, and starting; my video keeps spinning and/or I can’t pause the video.
If you encounter any technical problems during an assessment (including any problems with videos), please contact Teachscape Technical Support at 1-888-479-7600 immediately. Do not complete the test before calling. 10. What should I do if I can’t hear the voices on the video, even with the volume at the maximum level?
11. What should I do if the “Score” button is not responding and/or kicking me back to the login screen?
o Instructions for PC: Internet Explorer: 1) Go to Tools>Internet Options>Privacy; 2) uncheck box next to “Turn on pop-up blocker” Firefox: 1) Go to Tools>Options>Content; 2) uncheck box next to “Turn on pop-up blocker”
o Instructions for PC:
12. I am using Internet Explorer and noticed that I am having navigational problems such as trouble scrolling or clicking to next sections. How do I handle this? If you are noticing navigational issues while using Internet Explorer, click on Tools and select “Compatibility View.” 13. What should I do if the evidence “Add” button does not respond?
17.What is the purpose of the exemplar (benchmark/rangefinder) videos in training? Unlike other videos throughout the system, the purpose of the exemplar videos in training is to show a clear example of teaching performance at a particular level of the rubric for one component only. Evidence for any other component that shows up in the exemplar is not relevant to the component-level score given to the exemplar.
19. Is the waiting period between the first and second attempt at taking the test 24 hours from when someone starts the test or finishes it? How long do I have to wait before I can retake the test? The 24-hour waiting period starts when a user has finished the first attempt. 20. Am I required to type in evidence during the video observation in the assessment, or can I take notes on scrap paper?
For those evaluators who do not pass two attempts at an assessment in Teacher Module 2 (Teachscape), remediation is required in order to continue through the program.
Remediation windows are regularly scheduled for Teacher Evaluator Module 2 (Teachscape). The remediation is a series of on-demand lessons that are offered during two-week windows of time. You must sign up for a specific time window, during which you will gain access to the on-demand remediation lessons that you must complete within that two-week period. Once you have completed the Remediation session, please email webmaster@growththroughlearningillinois.org for the next set of steps.
For the list of available Remediation sessions, please click here. If you'd like to be placed in the current Remediation session, please contact webmaster@growththroughlearningillinois.org