Need Answers?

Technical Support:          1-800-416-9734 or

                                                http://www.growththroughlearningillinois.org/Contact.aspx

Teachscape:               1-888-479-7600  Hours for Support- (7 a.m to 8 p.m) Mon-Fri and (10 a.m to 8 p.m CST)Sat   or

                                                support@teachscape.com

 
ESC (Educators

Certification System):   http://www.isbe.net/ECS/default.htm

General Program and Technology Support

We have developed several Frequently Asked Questions documents based on participant feedback. Please select the appropriate destination:

• General Program FAQ
• Registration FAQ
• Module 2 – Teachscape FAQ
• Tips for Training
• Teachscape (Module 2)  Troubleshooting FAQ (PDF) 
• How to Register for Remediation(PDF)
• IASA Teachscape Module 2 Tips 
• Common Helpline Questions
• Registration and Training Flow Chart
• Teachscape Startup Guide
• Framework for Teaching Proficiency Guide
• Memo: Guidance on Use of FfTPS Videos in Collaborative Settings
• Memo to Illinois Testers About Retest Period

Support for District Technology Departments and Systems Administrators

This list of documents is intended for IT administrators to aid in setting up and supporting Growth Through Learning for users in their districts.

• Minimum System Requirements (PDF)
• List of Domain Names and IP Addresses to be Whitelisted (PDF)
• Teachscape (Module 2) User Startup Guide (PDF)

• Newsline July 27
• Newsline August 3
• Newsline August 10
• Newsline August 17
• Newsline August 24 
• Newsline August 31
• Newsline September 7
• Newsline September 14
• Newsline September 21
• Newsline September 28
• Newsline October 5
• Newsline October 12
• Newsline October 19
• Newsline October 26
• Newsline November 2
• Newsline November 9
• Newsline November 16
• Newsline November 30
• Newsline December 7
• Newsline December 14
• Newsline January 4
• Newsline January 18